![]() ![]() They told me they couldn't change the delivery and would come the next despite the notice giving this option. I wasn't available the next day so I called them to reschedule for the following day when I could be home. First delivery attempt, I wasn't home and they left the notice saying that if you are not available the next day, to call them to reschedule. I had to send my laptop back for warranty service so they were sending me a postage paid box for the return and they used DHL. I had a horrible time trying to get them to deliver an empty box to me once. #Dhl delivery by end of day driver#Similar stuff happened several times (less frantic as not all was perishable) where the driver clearly made no attempt to deliver. The driver managed to "find" our location within 15 minutes. I explained that wasn't my problem and it was nearly 4:15 on a Friday afternoon in the summer and they best get my samples there before the dry ice melted or I was going to have to get the cost of the samples (nearly $100k) charged to DHL. I said "you realize that this is a large company with a lot of employees that don't all just leave at the same time in the middle of the day, right?" So then she put me on hold and around 10 minutes later came back on the line and said that the delivery driver couldn't find our building. I called DHL and the girl on the phone said that they tried to deliver and "no one was there". I got the tracking number from the shipper, saw it cleared customs and that it was "out for delivery". Where I used to work (a lab), we'd get samples and other perishable items in that were essentially irreplaceable or in the tens of thousands of dollars from various companies and one company INSISTED on using KHL even though I begged them not to (I was responsible for all the orders and for customs and stuff).Īnyways, I had an order that I was expecting that was worth approximately double what I earned a year. i call and they said yes it left the depot again.Īnyways, it arrived in the end but i could have walked out the house to go to the depot, missing the delivery and for the package to notbe there at the depot. I went back to sleep and woke up at 11am and was about to leave to pick it up but luckily i checked the tracking status again because it said with delivery courier once again. Thursday Morning i call at 8am to ensure its at post office. I called and told them i would much rather just pick it up the next day if they still don't deliver on the 31st (wednesday)because it was good friday and i would not get it until Monday. ![]() the next day it said with delivery courier once again but at 4pm. I called them and they said that no one was home and they were "unable to leave a slip" (right.). all day no one showed up and at the end of the day it showed a new status "delivery attempted, recipient not home" (i was home the whole time and no one came). So i ordered from and the tracking status on 3/30 showed with delivery courier since 11am. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |